Privacy Policy
Last Updated: February 2025
At evarionthex, we take your privacy seriously. This isn't one of those policies written by lawyers just to tick boxes. We've tried to make this as clear as possible because you deserve to know exactly what happens with your information.
This policy explains how we collect, use, and protect your personal data when you use our financial analysis services in Australia. We comply with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs).
What Information We Collect
Look, we only collect what we actually need to provide our services. Here's what that means in practice:
- Contact details – Your name, email address, phone number, and business address when you register or contact us
- Financial data – Information you provide for liquidity and solvency analysis, including balance sheets, cash flow statements, and financial ratios
- Account information – Login credentials, user preferences, and account settings
- Usage data – How you interact with our platform, which features you use, and when you access our services
- Technical information – IP address, browser type, device information, and operating system
- Communication records – Emails, support tickets, and other correspondence with our team
We never sell your personal information to third parties. Period. That's not how we do business.
How We Use Your Information
Every piece of data we collect has a specific purpose. We're not hoarding information for the sake of it.
Primary Service Delivery
Most of your data goes directly into providing the financial analysis services you've signed up for. We use your financial information to generate liquidity ratios, assess solvency positions, and create the reports you need. Without this data, we literally can't do our job.
Account Management
We use your contact details to manage your account, send you service updates, and respond when you reach out to us. Pretty straightforward stuff.
Platform Improvement
Usage data helps us understand which features work well and which ones need work. If everyone's struggling with a particular tool, we want to know about it so we can fix it.
Legal Obligations
Sometimes we're required by Australian law to retain certain records or disclose information to regulatory bodies. We only do this when legally required – not as a standard practice.
Your Rights Under Australian Privacy Law
The Australian Privacy Principles give you significant control over your personal information. Here's what you can actually do:
Access Your Data
You can request a copy of all personal information we hold about you. We'll provide it within 30 days, usually much faster.
Correct Inaccuracies
If something's wrong in your records, let us know. We'll fix it promptly and notify anyone we've shared that information with.
Request Deletion
You can ask us to delete your personal information, subject to legal retention requirements for financial records.
Withdraw Consent
If you've given consent for specific data uses, you can withdraw it at any time. This won't affect processing done before withdrawal.
Lodge a Complaint
If you're unhappy with how we've handled your data, you can complain to us or directly to the Office of the Australian Information Commissioner.
Restrict Processing
You can ask us to limit how we use your information in certain circumstances, particularly during dispute resolution.
How We Protect Your Information
Security isn't just a checkbox for us. Financial data requires serious protection, and we've built multiple layers of security:
- Encryption – All data transmission uses TLS 1.3 encryption. Your financial information is encrypted both in transit and at rest using AES-256 encryption
- Access controls – Staff only access data when necessary for service delivery. Every access is logged and monitored
- Server security – Our servers are hosted in Australian data centers with physical security, redundant systems, and regular security audits
- Regular testing – We conduct quarterly penetration testing and security assessments by independent third parties
- Backup systems – Encrypted backups are stored separately and tested monthly for integrity
- Staff training – Our team receives ongoing security awareness training and follows strict data handling protocols
That said, no system is completely invulnerable. If we ever experience a data breach that might affect you, we'll notify you within 72 hours and let you know exactly what happened and what we're doing about it.
Data Retention and Deletion
We don't keep your data forever. Here's our approach:
| Data Type | Retention Period | Reason |
|---|---|---|
| Financial analysis data | 7 years | Australian taxation and business record requirements |
| Account information | Duration of account plus 2 years | Service delivery and potential dispute resolution |
| Communication records | 3 years | Customer service quality and legal protection |
| Usage analytics | 18 months | Platform improvement and performance monitoring |
| Marketing preferences | Until you unsubscribe | Respecting your communication choices |
When data reaches the end of its retention period, we securely delete it. This means overwriting files multiple times and destroying backup copies. You can request early deletion, though we might need to retain some records for legal compliance.
Sharing and Disclosure
We keep your information within evarionthex wherever possible, but there are limited situations where we share data:
Service Providers
We work with carefully selected Australian service providers for hosting, email delivery, and payment processing. These providers are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us. They're not allowed to use it for their own purposes.
Legal Requirements
If we receive a valid court order, subpoena, or request from Australian regulatory authorities, we may be legally required to disclose information. We'll always verify the legitimacy of such requests and only provide the minimum information necessary.
Business Transfers
If evarionthex is acquired or merged with another company, your information would transfer to the new entity. We'd notify you beforehand and ensure the new owner maintains equivalent privacy protections.
We do not share your financial analysis data with marketing companies, data brokers, or advertising networks. Your financial information stays confidential.
Cookies and Tracking
Our website uses cookies – small files stored on your device that help the site function properly. Here's what we use and why:
- Essential cookies – Required for login, security, and basic site functionality. These can't be disabled without breaking the service
- Preference cookies – Remember your settings and choices so you don't have to set them every time
- Analytics cookies – Help us understand how people use the platform so we can improve it. These are anonymized where possible
You can control cookies through your browser settings. Blocking essential cookies will prevent you from using certain features, but you can block analytics cookies without affecting core functionality.
Third-Party Links
Sometimes our platform includes links to external websites or resources. Once you leave our site, this privacy policy no longer applies. We can't control how other sites handle your information, so check their privacy policies before sharing any personal data.
Children's Privacy
Our services are designed for businesses and professionals. We don't knowingly collect information from anyone under 18. If we discover we've inadvertently collected data from a minor, we'll delete it immediately.
Changes to This Policy
We'll update this policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email and display a notice on our platform. The "Last Updated" date at the top shows when the most recent changes were made.
We keep previous versions archived, so if you want to see what changed, just ask and we'll show you.
International Data Transfers
Your data is stored and processed within Australia. We don't routinely transfer information overseas. If we ever need to transfer data internationally, we'll ensure equivalent privacy protections are in place and notify you beforehand.
Questions or Concerns?
If you have questions about this policy or how we handle your information, we'd genuinely like to hear from you.
Email: help@evarionthex.com
Phone: +61 7 4779 5211
Mail: evarionthex Privacy Officer
The Ark Indoor Sports Centre
203 Lake Rd, Port Macquarie NSW 2444
Australia
We aim to respond to all privacy inquiries within 5 business days, often sooner.